It’s time for a future we can trust
For over a decade, I’ve helped design trustworthy organisations that benefit by doing *real good for people and planet.
*This is a work in progress ;)
I’ve done this with federal governments, major corporations, policy institutes, VCs and startups.
Including…
“Among the smartest and most nuanced thinkers I’ve ever come across.”
— Jon Alexander, New Citizenship Project
“Nate has the ability to produce incredible outputs with remarkably quick turnarounds.”
— Jesslyn Dymond, Director Responsible AI at TELUS
“Bridges disciplinary and perspectival boundaries in ways I’ve never experienced.”
— Waqar Hussein, Gen AI Ethics Lead at Data61
Why does this matter?
And why should you care?
There’s a big problem
Humanity needs organisations of all kinds to responsibly coordinate action, sustainably deliver material needs and support meaningful human development. Problematically, however, many organisations are contradicting their stated values (Sull et al. 2020), which erodes organisational trust and limits their capacity to good (or, put differently, perpetuates various harms through narrow goal orientations that ‘internalise value’ and ‘externalise cost’).
This current lack of organisational trustworthiness has contributed to many of the big problems we face as living beings on this finite planet.
But, meaningful corrective action is possible. And there is no time quite like the present.
But we can solve it
The framework I have developed helps organisations build benevolence, integrity and competence - the ‘features of organisational trustworthiness’ - into their entire organisation.
This process improves trust and reputation, which results in more favourable social licence to operate (SLO), not because of some shift ‘outside’ the organisation, but because the organisation has done the ‘inner work’ to be worthy of it.
Doing this inner work offers a range of benefits, from better unit economics and holistic return on investment, through to enhanced social cohesion and team member wellbeing.
For various reasons, including the enormity and interconnectedness of the problems humanity faces, it’s these organisations, trustworthy organisations, that are most likely to serve our evolving needs into the future. It’s these organisations that will act in the public and planets’ best interest (benevolence), behave in alignment to their values (integrity), and consistently deliver net good (competence).
Oh, and the most trustworthy commercial organisations outperform the market by 30%.
Just saying…
“Nate’s thinking in this space is second to none. He delivers in spades!”
— Jo Higgins, Manager, Identity and Consent at IAG
“Few can convey complex concepts with such care, passion and measured volume.”
— Rob Hale, CDO at Regional Australia Bank
“Unleashing creativity and insight. He’s shaping the future of data sharing.”
— Miles Cheetham, Head of Propositions at Open Banking
So far so good
Here's some stuff to ponder about the impact of my work.
500+ teams are using models and methods I’ve developed to enhance the trustworthiness of their organisations, their workflows and practices, and the products and services they produce.
Millions of people around the world are benefitting from the outputs of this work (due to the fact that this inner organisational work causally influences material realities i.e. products and services).
Thousands of leaders across industries and geographies are better equipped to humbly engage with, and meaningfully relate to, the responsibility they have towards doing good for people and planet.
“Scroll for lots of clients saying nice things...”
— Me
“A deep thinker, open and honest, crucial to solving our key challenges.”
— Jasveer Singh, Director at Department of Agriculture
“Brought critical knowledge and expertise to the Consumer Data Right.”
— Michael Palmyre, CX Lead at Commonwealth Treasury
“A pragmatic visionary. Incredibly knowledgeable. Worth listening to.”
— Bryn Robinson-Morgan, VP, Digital Identity at Mastercard
“Adept at asking the right questions and diligent in finding evidence-based answers.”
— Dr. Matt Beard, Ethicist and Author
“This work was instrumental in how we think about data and trust.”
— Oliver Smith, Head of Ethics at Koa Health
“A terrific combination of practical knowledge, expertise, and creativity.”
— Kent Grayson, The Trust Project at Northwestern
“Certainly one of the world leading figures on ethics in practical applications.”
— Fionn Delahunty, Co-founder Lua Health
“Put ethical data practices at the centre of what we do. Already delivering value!”
— Mike Hayley, VP, Research at Autodesk
“Practical, realistic… Helping our clients close the ethical intent to action gap!”